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About EzyFlats

What is EzyFlats?

EzyFlats is an Australian platform designed to make renting fully furnished properties simple, secure, and transparent for medium-term stays of 3+ months.

Why should I choose EzyFlats over traditional rental methods?

EzyFlats offers verified users, secure digital payments, automated rental agreements, transparent pricing, and streamlined booking versus traditional methods. We handle the entire process digitally, making it faster and more convenient.

Is EzyFlats an Australian company?

Yes! EzyFlats is proudly Australian-owned and operated (ACN: 686 265 592, RLA 346573).

What makes EzyFlats more secure than other platforms?

Identity verification for all users, trust-held payments until move-in confirmation, legally binding agreements, and Stripe payment processing provide security. Every user and listing is verified before any transaction can occur.

What is the $350 fee and why do tenants pay it?

The $350 isn't a transaction cost — it's complete protection. It covers ID verification for both parties, generation of the rental agreement applicable to your booking (a Residential Tenancy Agreement for South Australian Properties, or a short-stay accommodation agreement for Properties outside South Australia), payment escrow, security deposit handling, and Move-In Guarantee coverage. For Properties in South Australia, this also includes bond lodgement with Consumer and Business Services (CBS). One fee. No ongoing charges. No tenant commission. Landlords pay 7% of rent separately.

Does EzyFlats save landlords time and money?

Yes! The platform handles screening, payments, leases, and support, eliminating property manager costs while ensuring quality tenants through our verification process.

What is EzyFlats' mission?

To make renting simple, transparent, and accessible—especially for interstate and international movers through digitized processes that work seamlessly across Australia.

How is EzyFlats different from Airbnb or short-stay platforms?

EzyFlats is built for medium-to-long-term furnished stays of one month or more — not nightly bookings. Compared with short-stay platforms, EzyFlats includes verified identity for both parties, escrowed payments, structured rental agreements, security deposit handling, and the Move-In Guarantee. In South Australia, where we hold a real estate agency licence (RLA 346573), we additionally provide full residential tenancy services including bond lodgement with CBS.

How do you protect tenancy rights?

How your booking is protected depends on the location of the Property. For Properties in South Australia, every booking generates a Residential Tenancy Agreement compliant with the Residential Tenancies Act 1995 (SA), with the bond lodged with CBS and disputes available through SACAT. For Properties outside South Australia, every booking generates a short-stay accommodation agreement between the host and renter, with the security deposit held by EzyFlats and disputes available through the courts. Across both types of booking, the Move-In Guarantee, identity verification, and escrowed first week's rent apply equally.

Why is everything online?

Digital workflows enable interstate/international movers to secure homes before arrival while ensuring faster, more secure, transparent processes. No need to be physically present.

Does EzyFlats comply with Australian tenancy laws?

EzyFlats is a licensed real estate agency in South Australia under the Land Agents Act 1994 (SA), licence number RLA 346573. The licence governs our activities in South Australia, where we provide full residential tenancy services. For Properties outside South Australia, EzyFlats operates as a booking platform facilitating short-stay accommodation arrangements between hosts and renters; we don't perform residential tenancy agent functions in those states. Across the platform, we comply with the Australian Consumer Law and the Privacy Act 1988 (Cth).

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RLA 346573<6hr Response67 Answers