A home while yours is being repaired.
Repairs slip. Your accommodation should be able to slip with them.
- Typical stay
- 6 weeks to 9 months
- Shortest booking
- 1 week
- Included
- Bills, furniture, Wi-Fi
After a flood, fire or storm, the question is rarely whether you can go home. It is when. Repair timelines move, assessors reschedule, trades get booked out, and the four weeks you were quoted becomes eleven.
A medium-term rental is built for that uncertainty. You take a furnished home for the term the repairs actually need, extend if the builder slips, and leave when the work is signed off — without a twelve-month lease you would have to break.
Homes are furnished with bills and Wi-Fi included, which matters when your own furniture is in storage or gone, and invoices are itemised so the accommodation cost is easy to document.
Why this is hard to solve
- Repair timelines move
- Almost no major claim finishes on the first estimate. A fixed-term lease that ends before the repairs do is its own problem.
- Your furniture is gone or in storage
- An unfurnished rental means replacing a household twice — once now, once when you go home.
- Motels are not homes
- A hotel room works for a weekend. Months of it, with a family, is a different proposition entirely.
- You need documentation
- Accommodation costs have to be evidenced. Ad-hoc bookings across several properties are painful to reconcile.
How it usually goes
Four steps, in the order they actually happen.
Check what your policy actually covers
Most home and contents policies include temporary accommodation after an insured event, but the limit, the duration and whether it is a dollar cap or a percentage of the sum insured vary a great deal. Read it before you book anything.
Book for the estimate you have been given
Take a furnished home for the term the builder or assessor has quoted. You are not locked to it — you are starting from the best number anyone has.
Extend when the estimate moves, because it will
Materials, trades, approvals, a second assessment. Extending is the normal case on a major claim, not the exception, and the term is agreed with the host.
Keep the paperwork in one place
One property and one invoice trail is far easier to evidence than six weeks of motel receipts from four different providers.
How EzyFlats fits
- Terms from one week to 24 months, extendable when repairs run over
- Fully furnished with bills and Wi-Fi included — nothing to buy or reconnect
- Itemised invoices, so accommodation costs are straightforward to document
- Whole homes rather than hotel rooms, with space for a family and pets where the listing allows
- Move in within the week, verified and pre-screened
What to check before you book
Worth asking of any home you are considering, here or anywhere else.
- What is the accommodation limit on your policy?
- Know the cap and the time limit before you commit to a weekly rate. This is the single most common surprise on a claim.
- Can you extend if the repairs run over?
- Ask before booking. A term that ends before the builder finishes turns one problem into two.
- How far is it from the damaged property?
- You will be meeting assessors, trades and removalists there more often than you expect. Distance costs you time on every visit.
- Do the kids stay in the same school?
- If the repairs run two terms, catchment matters more than the rent does.
- Can you bring the pets?
- Many hosts accept pets, but confirm it on the listing before you book rather than after.
What it costs, and who usually pays
Accommodation is priced per week and includes furniture, electricity, gas, water and Wi-Fi. That matters more here than in most situations, because your own furniture is usually in storage or gone — an unfurnished rental means replacing a household twice, once now and once when you go home.
You receive itemised invoices for the accommodation. EzyFlats is not a party to your insurance claim and does not bill, negotiate with, or arrange anything through an insurer: you book the home directly and handle the claim with them.
Furnished homes available now
View all 97
Architectural Elegance Meets Contemporary Family Luxury — 5-Bed Merrylands Residence
One-Bedroom Apartment — Townsville | Panoramic Water Views, Full Kitchen
Studio Apartment — Townsville | Panoramic Views, Kitchenette
Two-Bedroom Apartment — Mackay | 2 Bathrooms, Full Kitchen, Sleeps 4
Two Bedroom Accessible Apartment — Mackay | Wheelchair Accessible, Full Kitchen, Sleeps 5
One-Bedroom Apartment — Mackay | Full Kitchen, Living Room, Sleeps 2
Common questions
Can I extend if repairs take longer?
Yes — extending is the normal case rather than the exception. Stays run to 24 months and the term is agreed with the host.
Will I get documentation for my claim?
You receive itemised invoices for the accommodation. EzyFlats provides the home and the paperwork for it; the claim itself is between you and your insurer.
Does EzyFlats deal with my insurer?
No. EzyFlats is not a party to your insurance claim and does not bill, negotiate with or arrange anything through an insurer. You book the accommodation directly.
Can I bring pets?
Many hosts accept pets. Filter for pet-friendly listings and confirm with the host before booking.
Other situations we house
Closely related, and often the better fit.
- Move out for the build, not for a year.If the work is planned rather than the result of a claim
- Ten minutes from the hospital, for as long as it takes.If someone in the household is also being treated away from home
- Land on Monday, start work on Tuesday.If the repair takes long enough that you move cities instead
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Medium-term furnished homes across Australia.