Question 1

How fast can I actually move into a furnished unit?

Accepted Answer

Most bookings settle within 48 hours. You search, apply, get verified, sign digitally and collect keys — same week. No 4-week real-estate-agent purgatory.

Question 2

What does "fully furnished" mean on EzyFlats?

Accepted Answer

Bed, mattress, linen, sofa, dining, working kitchen, cookware, Wi-Fi, utilities. You arrive with a suitcase. We won't list a property unless it passes that bar.

Question 3

Is the bond actually protected?

Accepted Answer

Yes — every bond is lodged with the relevant state rental bond authority (NSW Fair Trading, RTBA in Victoria, RTA in Queensland, and equivalents elsewhere). You receive your bond reference directly from the government. No private holdings, no platform escrow tricks.

Question 4

How is this different from Airbnb?

Accepted Answer

Airbnb is built for nightly stays — pricing, terms and protections all break down past a few weeks. EzyFlats is medium-term only (1–24 months) with a proper Residential Tenancy Agreement, government bond lodgement, and a flat $350 service fee instead of escalating nightly cleaning levies.

Question 5

What if the place doesn't match the listing?

Accepted Answer

The Move-In Guarantee covers you: full refund of your first week's rent and the service fee if reality doesn't match the photos. Inspect on day one, decide before we release rent to the landlord.

Question 6

I’m moving to Australia from overseas — can I book before I land?

Accepted Answer

Yes. The whole flow runs digitally — ID verification, lease signing, payment all via Stripe. You can book from London, Singapore or Mumbai and walk straight into your new unit on day one.

Question 7

What's the difference between a unit and an apartment?

Accepted Answer

In practice, "unit" usually means a lower-rise building (1-3 storeys) without the extensive amenities of a high-rise. You might not get a pool or concierge, but you will pay less per week for a comparable location.

Question 8

Are units a good budget option?

Accepted Answer

Generally the most affordable furnished category. You get the same essentials — furniture, appliances, homewares — at a lower weekly rate than apartments or houses in the same suburb.

Question 9

Do units have outdoor space?

Accepted Answer

Many have a balcony, courtyard, or small patio. Ground-floor units sometimes have a private garden area. Check the listing photos and floor plan.

Question 10

What about security?

Accepted Answer

Varies by building. Newer complexes have intercom, secure entry, and well-lit common areas. Older units may just have security screens. Each listing describes what is available.

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Listing doesn't match? Full refund.

The honest answers, before you book.